đź“‹ ClickBid Shortcode Reference Guide
| Communication Area | Allowed Shortcodes | Tips & Notes |
|---|---|---|
| Welcome Text (Software Settings → Auction Settings → Butler Settings) |
[b] = Bidder Number [f] = First Name [l] = Last Name [u] = Bidding URL [t] = Table Name/Number |
- Include brackets exactly as shown. - Add spaces before/after [u] to avoid broken links. - Default message if left blank: Welcome! Tap here to bid: [u] [t].- [t] will show “You are seated at table NN” if assigned, or system default if no bidders exist. |
| Silent Auction Winning Text Message (Software Settings → Auction Settings → Payment Settings) |
[p] = Direct payment link to cart | - Only works if guests can check out from phone is enabled. - Use sparingly; keep message concise. |
| Mass Email to Bidders (Bidders → Email Bidders) |
[b] = Bidder Number [f] = First Name [l] = Last Name [u] = Bidding URL [bdr] = Guest-to-Bidder Link [gqr] = Guest QR Code [t] = Table Assignment [items] = Items donated by donor (name & FMV) |
- [t] outputs “You are seated at table NN” if table assigned. - [bdr] will only target ticketed guests with no bidder number assigned yet and populates a link to convert them in the system. - An unsubscribe link is auto-added to comply with laws. - Remove special characters (smart quotes, em dashes) before sending. - Always send a preview before batch email. |
| Mass Text to Bidders (Bidders → Text Bidders) |
[b] = Bidder Number [f] = First Name [l] = Last Name [u] = Bidding URL [bdr] = Guest-to-Bidder Link [gqr] = Guest QR Code [t] = Table Assignment |
- [u] auto-padded with spaces. - Never end message with [u]; add a character after it. - [t] outputs “You are seated at table NN” if assigned. - [bdr] will only target ticketed guests with no bidder number assigned yet and populates a link to convert them in the system. - Remove incompatible special characters. - Send preview before batch send. |
| Ticket Purchase Receipt Emails (Event Tickets → Ticket Page Settings → Customizable Content → Receipt Header) |
[first] = Purchaser’s First Name [last] = Purchaser’s Last Name |
- Use lowercase without spaces: [first], [last].- Only populates ticket purchaser info, not bidder info. |
| Welcome Email (Software Settings → Auction Settings → Bidder Settings) |
❌ None allowed | - Shortcodes do not work here at all. - Use plain text only. |
🌟 Global Shortcode Tips
-
🔲 Brackets required: For bidder shortcodes, always include
[ ]exactly as shown. -
↔️ Spacing for [u]: Always leave a space before and after
[u]— don’t attach punctuation directly. -
đź“Ś Default data: If no bidders exist, system fills in default placeholder values.
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🔢 Character limits: Each shortcode has a max length (e.g., [f] = 36 chars).
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đź‘€ Test before sending: Always preview email/text before sending to a large group.
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đźš« Avoid fancy formatting: Paste from plain text editor, not Word, to prevent hidden formatting issues.