🔗 How Long Are ClickBid Links Valid?
Wondering how long your event links will stay active in ClickBid? Here's a quick breakdown to help you keep things running smoothly and avoid expired links.
⏳ Link Expiration Times
Different types of links in ClickBid expire after different periods. Here's what to expect:
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Guest Ticket Link: Valid for 180 days
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Live Links (like Mass Messaging, Butler, etc.): Valid for 60 days
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Outbid Notice Link: Valid for 30 days
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Password Reset Link: Valid for 5 minutes
Live Links include any links sent through tools like Butler or Mass Messaging that direct users to live event pages or features.
Password reset links expire quickly — if a user doesn’t act within 5 minutes, they’ll need to request a new link.
🔁 Tips to Keep Things Running Smoothly
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Re-send links if a guest reports one is no longer working.
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Let users know they should act quickly on password reset requests.
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For live event communications, plan to refresh and resend links if you're past the 60-day mark.
It’s a good idea to keep a note of when links were originally sent—this helps you track expiration and avoid confusion during your event.