🎟️ How to Create an Individual Ticket Type in ClickBid

Creating individual tickets in ClickBid is quick and customizable. Use this step-by-step guide to set up tickets for your next event—whether it’s a gala, fundraiser, or raffle.

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🛠️ Step-by-Step: Add an Individual Ticket

1. Go to Event Tickets in your ClickBid admin menu.

2. Click Tickets.

3. Select Modify Tickets.

4. Click + Add Individual Ticket.

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📝 Customize Your Ticket

Fill out the fields for each ticket:

• Ticket Name:
  Add a clear name (e.g., Individual Ticket, Couples Ticket, Gala Entry).
  ➕ You can add multiple tickets by clicking + Add Individual Ticket again.

• Price:
  Set the purchase price per ticket.

• Fair Market Value (FMV) (optional):
  This amount appears on the purchaser's receipt.
  Example: “FMV $75 per ticket”

• Tickets Per Purchase:
  Choose how many tickets are issued per purchase.
  Example:

  • 1 for individual tickets

  • 2 for couple tickets

• Availability:
  Set how many of this ticket type are available.

  • Use 0 if availability is unlimited.

  • The system automatically prevents overselling.

• Hide Availability?
  Choose whether to show remaining tickets to buyers.

  • If set to No, your page will display something like: (5 of 19 Available).

• Mark as Sold Out?
  There are two ways to mark tickets as sold out:

  1. Your availability limit is reached.

  2. Manually switch Mark as Sold Out to Yes.

• Sold Out Message (optional):
  Enter a message that will appear when the ticket is sold out.

• Ticket Details:
  Anything you write here will display beneath the ticket name on the ticketing page.

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🚫 Prevent Overselling

To control when a ticket becomes unavailable:

1. Go to Event Tickets > Modify Tickets.

2. Select your ticket.

3. Under Quantity, enter your maximum availability.

4. Once that number is reached, ClickBid will auto-mark it as Sold Out.

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🤔 Frequently Asked Questions

🎨 How do I change the banner above my tickets?

• Go to Event Tickets > Ticket Page Settings > Additional Features > Ticket Title.

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👀 How can I preview my ticket page?

• Click Event Tickets > Launch Ticket Page to view your live ticketing page.

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➕ How do I add an individual ticket again?

• Navigate to Event Tickets > Modify Tickets > + Add Individual Ticket.

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🧍 Do I need to enter guest names when tickets are purchased?

Nope! Instead, you can enable the Send Guest Update Link, which allows the purchaser to forward guest details to their attendees.

• Find this under:
  Event Tickets > Ticket Page Settings > General Settings > Send Guest Update Link with Ticket Purchase

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🧠 What should I name my tickets?

Some ideas:

• Individual Ticket

• Couple Ticket

• Pre-Party Access

• After-Party Ticket

• Raffle Ticket

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🧪 Can I do a test purchase?

Yes! We recommend it.

1. Enable Cash or Check as payment types:
   Event Tickets > Ticket Page Settings > Payment Types

2. Launch your ticket page and make a purchase using the selected method.

3. To delete your test:

   • Go to Event Tickets > View Ticket Sales

   • Click the blue dropdown to the far right > X

   • Click Void this line and Submit

   • Then:

     • Check the box next to the test sale

     • Scroll down and click Delete

     • Type delete, then test as your archive name

     • Click Update Page

4. Don't forget to reset your payment types afterward!

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🎟️ Can I sell raffle tickets through ticket sales?

Yes, but they will count toward your Total Tickets Sold.

• For more accurate tracking:

  • Pull the Downloadable Ticket Sales report:
    Event Tickets > View Ticket Sales

  • Check Column P for ticket types.

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🛑 Important: Don’t Rename Tickets After Sales Begin

Once any purchase is made for a Ticket, Sponsorship, or Underwriting item:

• Do not rename it.
  Changing the name will break reporting and guest update links.