🔁 How to Merge Two People Using the Same Bidder Number

If two of your guests would like to bid together under the same account/bidder number, you can merge their profiles to keep everything clean and accurate. Here’s how to do it from both the Manage Bidders page and the Butler.

⚙️ Merging Bidders from the Manage Bidders Page

This method works best when you’re in the admin area managing bidder records directly.

1. Go to the Bidders tab in the left menu.

2. Click Manage Bidders.

   

3. Check the box next to the first bidder you want to merge.

   

4. Check the box next to the second bidder.

5. Click the Merge button that appears.

   

6. Review the bidder details to confirm you're merging the correct profiles and confirm the combined bidder number.

   

7. Click Confirm Merge.

   

8. Click Confirm again in the final confirmation popup.

   

• The bidder data (including contact info and bids) will be combined into one profile.

• You’ll keep the primary bidder number and info based on the one you select during the merge. You can select/enter a new bidder number if you wish. 

🛠️ Merging Bidders from the Butler

If you're already using the Butler at check-in or during the event, you can merge bidders there too.

1. From the main admin menu, go to Event Central.

2. Click Butler. This will open the butler tool in a new window. 

   

3. In the Search for Bidder field, enter the name of the first bidder.

   

4. Click the blue Edit (pencil) icon next to their name.

   

5. Click Merge Bidder.

   

6. In the Search field, type in the second bidder’s name.

   

7. Select the correct profile from the dropdown.

8. Click Continue.

   

9. Review both profiles and ensure they should be combined.

10. Confirm the bidder number you'd like assigned and update if necessary.

11. Click Merge Bidders. This will take a brief moment to process.

    

12. Click Close to finish.