🎟️ How to Print or Resend a Ticket Receipt in ClickBid
Need to resend a ticket receipt or provide a printed copy to a guest? Follow these quick steps to access and send ticket receipts through your ClickBid admin portal.
🧭 Step-by-Step Instructions
Tip: Use this tool during check-in to quickly assist guests who’ve lost or never received their original email receipt!
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Click on Event Tickets in the left-hand navigation menu.
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Click on View Ticket Sales to open your list of ticket buyers.
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Find the buyer you need, then click the blue dropdown arrow (▾) next to their name to expand their ticket details.
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You’ll now see two key actions available:
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🖨️ Print a Receipt
Click Print Receipt to generate a printable copy for the purchaser. -
📧 Resend an Email Receipt
Click the mail icon ✉️ to resend the emailed receipt to the original email address.
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Always confirm the guest’s email address before resending a receipt to avoid confusion or misdelivery.
This feature is only available for guests who have already completed a ticket purchase through your ClickBid ticketing page.