📧 Who Gets Emails After a Ticket Purchase in ClickBid?

When a ticket is purchased in ClickBid, confirmation emails and statements are automatically sent to specific contacts. Here's how to manage and customize where those emails go.

✉️ Email Types Sent After a Ticket Purchase

1. Ticket Purchase Statement

   • Sent to: The Event Coordinator

   • By default sent to:
     All emails listed under
     Software Settings > Event Settings > Event Support Contact

     2.  Ticket Purchase Confirmation Email

• • Sent to the ticket purchaser.

• • Sent to the ticket purchaser.

🛠️ How to Change the Confirmation Email Recipient

If you'd like to send confirmation emails to someone else (or remove unnecessary recipients), follow these steps:

1. Go to Event Tickets in your admin menu.

2. Click Ticket Page Settings.

3. Under the General Settings tab, locate the Receipt Email Address field.

4. Select the new email address you'd like to receive confirmation emails. If they are not listed here, you can add them under Software Settings > Event Settings > Event Support Contact.

✅ This will override the default recipients from your Account Settings.