Customizing and Managing Ticket Receipts in ClickBid

The Ticket Purchase Confirmation Email is automatically sent to:

✅ The guest who made the purchase
The Event Support Contact
(when listed in Software Settings > Event Settings > Event Support Contact, and selected in Event Tickets > Ticket Page Settings > General Settings > Receipt Email Address)

ClickBid offers several ticket receipt variations depending on your configuration:

FMV should be included for tickets that provide goods/services (like meals or swag) to help guests with tax reporting.

Ticket Receipt with QR Code:

Ticket Receipt that shows FMV:

Ticket Receipt that does not show FMV:

QR codes on ticket receipts allow fast and easy guest check-in. When scanned, the guest’s bidder profile will pull up in the Butler.

Make sure your volunteers are trained to use the Butler tool for scanning QR codes at the event.

You can update both the top and bottom of your receipts to share helpful information.

Use this space to include parking info, dress code, or day-of contact details.

Once a guest purchases a ticket, sponsorship, or underwriting item:

🚫 Do NOT rename that item.

Doing so will:

Double-check your item names before publishing your ticketing page to avoid long-term reporting issues.

Now your receipts are customized, functional, and ready to support a smooth check-in experience for your event.

Every guest who purchases a ticket through your ClickBid event site will automatically receive an email receipt confirming their transaction. This article outlines how receipts are sent, customized, and used for check-in.