📬How to Add a Shipping Charge to a Bidder in ClickBid
📦 How to Add a Shipping Charge to a Bidder
Need to add a shipping charge for an item after the auction? Whether you're mailing physical goods or bundling packages post-event, ClickBid lets you easily apply shipping costs to a bidder’s invoice using an invisible item and the Butler.
⚙️ Step 1: Create a Shipping Charge Item
Before applying a shipping fee, you’ll need to create a hidden item that represents the shipping charge.
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Go to Items in the admin menu.
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Click Manage Items.
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Click Add Item.
4. Set the Item Status to Invisible — this keeps the item hidden from the public bidding site.
5. Set the Item Type to:
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Quantity if you want to predefine the shipping charge.
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Live if you want to enter custom shipping amounts per bidder later in the Butler.
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ℹ️Info: A Quantity item lets you use a fixed fee from a dropdown. A Live item allows for flexible, custom shipping amounts.
➕ Step 2: Add the Shipping Charge in the Butler
Once your shipping item is created, head to the Butler to apply it to the appropriate bidder.
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Go to Event Central.
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Click Butler.
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In the Add a Bid/Multi-Sale section, type the bidder’s name.
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Type the item name or number of your shipping item.
5. Depending on your item type:
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If it's a Live item, type in the shipping amount manually. Above example is using the live item type.
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If it's a Quantity item, select the charge from the dropdown menu.
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💡Tip: This feature is especially useful post-event when shipping fees are calculated separately from auction winnings.
🔁 Billing Flexibility
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You can charge bidders for their auction winnings first, then add a shipping charge later.
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The shipping fee will appear as a separate line item on their invoice.
⚠️ Warning: Be sure to communicate clearly with bidders if you’re charging them in multiple steps to avoid confusion.