🧹How to Remove a Bid in ClickBid
🧹 Removing a Bid from an Item in ClickBid
Need to remove a bid during your event? Whether it’s a mistaken bid or a bidder who changed their mind, ClickBid gives you a few easy ways to manage and remove bids — right from the Butler, the Bidders page, or the Items page.
⚙️ Option 1: Remove a Bid Through the Butler
The Butler is your go-to tool for fast, on-the-fly actions during your event. You can access it directly at cbo.io/butler or through your admin dashboard.
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Go to Event Central.
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Click Butler. (Or head directly to cbo.io/butler.)
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Scroll to the Remove a Bid section.
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In the Item (type item name or number) field, enter the name or number of the item.
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Select the item from the dropdown.
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Click Lookup.
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Select the bidder whose bid you want to remove.
8. Click Remove Bid.
💡Tip: The Butler is especially handy during live events when speed matters.
👥 Option 2: Remove a Bid Through the Bidders Page
If you know the bidder whose bid needs to be removed, start from the Bidders section.
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Click Bidders in the admin menu.
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Click Manage Bidders.
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Find the bidder and click has bids.
4. Locate the item and click the remove (🗑️) button next to the bid.
5. Click Yes to confirm.
ℹ️Info: This method is helpful when the focus is on a specific person rather than the item and can also be achieved in the butler when searching for the bidders name in Bidder Lookup.
🎟️ Option 3: Remove a Bid Through the Items Page
If you're managing an item and want to clear out a bid directly, use this path:
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Click Items in the admin menu.
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Click Manage Items.
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Locate the item and click has bids.
4. Click the remove (🗑️) button next to the bid.
5. Click Yes to confirm.
💡Tip: This route works best if you’re managing auction items and reviewing bids at the same time.
⚠️ Things to Keep in Mind
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Removing a bid does not notify the bidder — if necessary, follow up with them manually.
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If you remove the current high bid, the next highest bid becomes the leading bid automatically.
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You can always re-enter bids manually if needed.
⚠️ Warning: Once a bid is removed, it cannot be undone. Double-check before confirming.