💸 Adding Donations At Checkout

Looking to increase your event revenue? The Donations at Checkout feature allows you to prompt guests who haven’t already donated to contribute during the checkout process—whether through the Bidding Site, Butler, or Virtual Venue.

This is a great way to encourage last-minute giving, especially from bidders who didn’t win items but still want to support your cause.

🛠 Step 1: Set Up Donation Items

Before enabling this feature, make sure you’ve created at least one Donation Item on the Manage Items page.

To Create a Donation Item, Go to Items > Manage Items:

• Click Add Item

• Set the Item Type to Donation

• Make sure it is marked Active with a closing time in the future

⚙️ Step 2: Enable Donation Prompts at Checkout

1. Go to Software Settings

2. Click Auction Settings

3. Select the Payment tab

4. Choose the donation item(s) you’d like to offer at checkout

   • You can show the prompt in the Bidding Site, Butler, or both

📱 Bidder Checkout – Mobile

When a bidder who hasn’t yet donated goes to checkout on their phone, they’ll see an “Add a Donation?” button.

1. Tap Add a Donation?

2. Choose a suggested amount or enter a custom donation

3. The donation is added to their cart, and the total updates automatically

🤖 Butler Checkout Process (For Volunteers)

1. In the Butler, look up the bidder by name and click the red Checkout! button

2. On the checkout screen:

   • You’ll see their purchases

   • If they haven’t donated yet, a Donation Field will appear

1. Type in the donation amount

2. Select which Donation Item it applies to (if there’s more than one)

3. Click Add Donation – a confirmation message will pop up

4. Click Make Donation to finalize the donation and add it to the cart

✅ Completing Checkout

After the donation is added:

• The cart total updates

• Select a payment method

• Click Submit Payment

• The bidder receives an emailed statement with all items and the donation listed