🎁 What is an Item Donor?
An Item Donor is the individual or organization that provided a product, service, or experience for your auction. ClickBid allows you to add donor information in a few different ways, and their name can be shown on your auction preview, bidding site, display cards, and thank-you letters.
The Donor Display Name field is required if you want the donor to appear on any public-facing pages or documents.
✍️ Option 1: Add Donors Individually
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Go to Items > Manage Donors
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Click Add Donor
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Enter the following info (tab through like a spreadsheet):
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Donor Name (required)
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Donor Display Name (if left blank, donor won’t appear on bidding site or materials)
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Address, City, State, Postal Code
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Phone, Cell, Work, Email
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Donated Item Name
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Donated FMV (Fair Market Value)
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Notes (optional)
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📝 Option 2: Add Donors at the Item Level
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Go to Items > Manage Items
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Click the green pencil to edit the item
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Select the Donor Information tab
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Click Add Donor
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Fill in the donor details as listed above
If a donor has contributed more than one item, you’ll need to add them separately to each item. Donor profiles cannot currently be linked to multiple items.
📥 Option 3: Add Donors Using the Item Import Template
🛠️ This method only works when you're importing new items.
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Go to Items > Manage Items > Download a Template
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In your spreadsheet, fill out these columns:
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W – Donor Name
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X – Donor Display Name
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Y-AI – Donor contact and item info (address, phone, email, FMV, etc.)
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Only one donor per item is supported via spreadsheet import. To add multiple donors, you must do so manually in the admin panel.
👀 Where Donor Names Are Displayed
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✅ Auction Preview
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✅ Bidding Site
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✅ Display Cards
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✅ Thank You Letters
To acknowledge and thank your donors properly, always enter a Donor Display Name!