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🎦 Items: How to Add Images to Auction Items (Individual & Mass Upload Options)

This step-by-step guide walks you through how to upload auction item images in ClickBid—both individually and via bulk upload. Learn how to correctly name image files, arrange image order, and optimize sizing for the best display on your bidding site.

đź‘€ Why Add Item Images?

Adding photos to your auction items is a great way to boost interest and drive more bids! You can upload images either individually or through a mass upload to save time when working with multiple items.

💡 Tip: Item images must be added after the item has been created. If an item doesn’t exist yet, the system won’t know where to place the image.

 

📏 Best Image Size for ClickBid

For best results, use square images sized at 1200 pixels by 1200 pixels. This ensures your images look sharp and consistent across the mobile bidding site.

⚠️Images associated with deleted items are also deleted and cannot be recovered later.

 

🖼️ How to Upload Images Individually

This method works best when uploading images for just a few items or when you want full control over the images and their order.

  1. Go to Items > Manage Items.

  2. Click on the item name or the green pencil icon to open the item editor.

  3. Select the Image Details tab within the item.

  4. Click Upload to add images from your computer.

    • You can upload up to 10 images per item.

    • The first image in the row becomes the primary preview image displayed on the bidding site.

  5. To change the image order:

    • Click and drag images into your preferred order.

    • After arranging them, click Save Order to apply your changes.

image 1

Using multiple images for high-value items (such as trips or baskets) can help showcase details and attract more bidders!

 

đź“‚ How to Mass Upload Item Images

Mass upload works well when you have many images to load at once, such as for large auctions or when you’ve received multiple photos from donors.

  1. Go to Items > Manage Items.

  2. Scroll to the Mass Upload Images section near the bottom of the page.

  3. Click or drag-and-drop your files into the uploader.

âś… Important Mass Upload Guidelines:
  • File Names Must Start with the Item Number:
    The system uses the file name to match the image with the correct item.
    Example:

    • Image for Item #100 → File name: 100.jpg

    • Multiple images for the same item:

      • First image: 100-1.jpg

      • Second image: 100-2.jpg

      • Third image: 100-3.jpg

  • You Can Upload Multiple Images for Multiple Items at Once:
    Just make sure each file is correctly named according to the rules above.

  • Avoid Special Characters:
    Stick to numbers, letters, and dashes (-) in file names to prevent upload errors.

  • Images Only Attach to Existing Items:
    Items must already exist in your admin for the images to upload correctly. If you upload an image for an item that hasn’t been created, it won’t attach.

image 2

After uploading, if you see gray gift box icons on your bidding site or landing page, that means no images have been uploaded for those items yet.