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🎟️ Ticket Sales: How to Remove Ticket Sales

⚠️ What Happens When You Delete Ticket Sales?

Removing ticket sales is a permanent action that deletes the guest records tied to those tickets and ensures you will not receive payment for them if deleted prior to a merchant payout. Use this tool responsibly.

Caution: Deleted ticket sales cannot be recovered, and any guests associated will also be removed from Event Tickets > Manage Guests.


⚙️ How to Remove Ticket Sales

  1. Go to the Event Tickets tab in the left menu, and click View Ticket Sales.

Screenshot 1

  1. In the upper-left dropdown, select Show All Entries
    This ensures you can view and act on the full list of sales.

  2. Select ticket sales you want to delete

    • Use the top toggle box to select all

    • Or check boxes individually to choose specific entries

  3. Click the Delete button

    • A popup will ask you to type "Delete" to confirm the action

  4. Click Update to finalize your deletion

    • Your ticket sales and associated guest data will now be removed

screenshot 2

 

🟠 Warning: Only delete tickets if you're sure they are no longer needed. You won't be able to restore them or any related guest info.