🎟️ Ticket Sales: How to Remove Ticket Sales
⚠️ What Happens When You Delete Ticket Sales?
Removing ticket sales is a permanent action that deletes the guest records tied to those tickets and ensures you will not receive payment for them if deleted prior to a merchant payout. Use this tool responsibly.
Caution: Deleted ticket sales cannot be recovered, and any guests associated will also be removed from Event Tickets > Manage Guests.
⚙️ How to Remove Ticket Sales
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Go to the Event Tickets tab in the left menu, and click View Ticket Sales.
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In the upper-left dropdown, select Show All Entries
This ensures you can view and act on the full list of sales. -
Select ticket sales you want to delete
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Use the top toggle box to select all
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Or check boxes individually to choose specific entries
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Click the Delete button
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A popup will ask you to type "Delete" to confirm the action
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Click Update to finalize your deletion
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Your ticket sales and associated guest data will now be removed
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🟠 Warning: Only delete tickets if you're sure they are no longer needed. You won't be able to restore them or any related guest info.