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🔔 Understanding Push Notifications in ClickBid

Push Notifications are clickable pop-up messages that appear on your browser or supported device. They're a great backup to SMS text messages in case your phone carrier blocks delivery.

💡 Tip: Enabling Push Notifications ensures you never miss important updates during your event—even if text messages fail.


📵 iOS Limitations

Apple iPhones and iPads do not support Push Notifications via browsers due to Apple’s policies. However:

  • MacBooks can receive push notifications.

  • iPhones/iPads can still receive SMS messages.

  • 🔁 If SMS fails, ClickBid will attempt to send the message via WhatsApp (you must have the app installed).

⚠️ Warning: If you are using an iOS device, do not rely on Push Notifications. Enable SMS and WhatsApp instead.


How to Enable Push Notifications (Non-iOS Devices Only)

When accessing the bidding site on your browser:

  1. A prompt will appear: “Allow Push Notifications for your account?”
    👉 Click Yes.

  2. Your browser will ask:
    “cbo.io wants to show notifications”
    👉 Click Allow.

🛠️ Troubleshooting Tip
If you accidentally clicked Block, do the following:

  • Open your browser settings.

  • Clear your browsing history.

  • Click the lock icon in the address bar of the bidding site.

  • Set Notifications to Ask.

  • Refresh the site and allow notifications when prompted again.


🔄 Change Your Notification Settings Anytime

To update notification preferences:

  1. Go to the Menu on the bidding site.

  2. Tap Notifications.

  3. Toggle your settings as needed.


💬 How to Send Push Notifications (Admins Only)

Sending a Push Notification is just like sending a text:

  1. Navigate to Bidders > Text Bidders.

  2. Compose and send your message.

🔒 Important Notes:

  • Only logged-in bidders will receive Push Notifications.

  • The filter "Bidders who have not logged in" will exclude users from Push delivery.


📜 View Message History (Admin)

To view message history (SMS or Push):

  1. Go to Bidders > Text Bidders > Precomposed Texts.

  2. Click Sent To... to see:

    • Message content

    • Delivery method (SMS or Push)


👀 View Push Notifications for a Specific Bidder

  1. Navigate to Bidders > Manage Bidders.

  2. Click on a Bidder Profile.

  3. Select View Push Notifications.

You’ll see a 24-hour history of messages received by that bidder.

ℹ️ Info: In the bidder’s record, if it says:
"This bidder can receive push notifications?"Yes,
it means they’re eligible. However, they must still allow notifications in their browser to actually receive them.


💻 Enabling Notifications by Browser

Follow these guides for browser-specific instructions:

🌐 Google Chrome

chrome1

 

chrome2

 

🧭 Microsoft Edge

microsoft1

 

microsoft2

In both browsers:

  1. Click the lock icon in the address bar.

  2. Set Notifications to Allow.


🖥️ Sample Notifications in Action

  • Windows 10 + Chrome
    You’ll see a small popup in the bottom-right corner—even if the bidding site is not open.

  • Samsung Android + Chrome
    Notifications appear on your lock screen or notification bar. Tapping one opens the linked content.