⚙️Auction Settings

Here’s what you’ll configure:

Time Zone
Choose your local time zone. This ensures your bidding start and close times appear correctly on the bidding site.

💡 Tip: Make sure your auction staff and attendees are in the same time zone to avoid confusion.
Max Bidding
Toggle this on to allow bidders to place a maximum bid on silent auction items.
Event Start Date & Time
Set the exact time you'd like bidding to automatically begin. All active items will open for bidding at this time.

Navigate to Software Settings → Bidder Settings

In this section, you can customize how users register to bid:

Show or hide the Register Now button
Enable Text to Register
Allow Mobile Check-In
Require address and/or credit card at registration
Set a starting bidder number
Customize the Welcome Email sent after registration
⚠️ Note: Shortcodes cannot be used in the welcome email.

💡 Tip: Keep the welcome email short, friendly, and informative—include event access instructions!

Go to Software Settings → Butler Settings

Butler Login Details
Volunteers can log into the Butler at https://cbo.io/butler using their assigned email and password.
🔐 They will only have access to check-in/out functionality.
Custom Welcome Text
Create a personalized text message sent when a bidder registers or checks in.
✅ You can use shortcodes—[u] adds the bidder's unique bidding URL.

💡 Tip: Include a warm greeting and a clickable bidding link in this message.

Access via Software Settings → Payment

Payment Method
Select BidKit Payments to enable ClickBid’s credit card processor and set up your Merchant Account.
Other Payment Type Text
Customize this field to describe alternate payment options (e.g., “School Account,” “Pay Later”).
Sales Tax
Enter a whole number tax rate (e.g., 6 for 6%).
⚠️ Don’t forget to enable sales tax at the item level too.
Tax Calculation
Choose to calculate tax on either:
- Full purchase price
- Fair Market Value (FMV)
  🧾 Info: Consult a tax professional to determine which method suits your organization.
Capture CC Fees
Enter a percentage (e.g., 3.63%) to pass credit card processing fees to bidders.
CC Fees Description
Customize the text bidders see about these fees (default: “This helps cover our credit card fees”).
Allow Guests to Opt Out of CC Fees?
- Yes: Guests can choose whether to cover fees
- No: Guests will automatically be charged the fees

Silent Auction Winning Text Messages
Automatically send winners a payment text with the shortcode [p] for the payment link.
Guests can checkout from phone?
Turn ON to allow self-checkout on any device.
Show Double the Donation at bidder checkout?
Enable this if you use Double the Donation so guests can check if their employer offers donation matching.

Bidder Checkout Donation Item
Prompt guests to donate during checkout if they haven’t already. Select the item these donations will support.
Butler Bidder Checkout Donation Item
Enable volunteers to ask bidders about donating when they check out via the Butler.
💡 Tip: If you select multiple donation items, volunteers can let guests choose their preferred fund.
Charge CC at Time Quantity Bid is Placed?
Turn this ON to automatically charge for quantity items (like raffle tickets) if a card is on file.
⚠️ Warning: Avoid enabling this if you aren’t requiring credit cards at registration.

Navigate to Software Settings → FMV Settings

Control how Fair Market Value is displayed:

Show FMV in Preview?
Toggle ON/OFF for the landing page preview and item share links.
Show FMV on Browse Page?
Controls FMV visibility on the bidding site.
Show FMV on Receipts?
Decide whether FMV is shown on bidder receipts.

💡 Tip: Hiding FMV can encourage higher bidding, but showing it may be important for tax-deductible receipts.

Access via Software Settings → Custom Content

Statement Footer
Appears at the bottom of all bidder receipts. Ideal for:
- Thank you notes
- Tax ID info
- Contact details
Terms
Displayed to bidders before they start bidding. Use this section to outline:
- Terms and conditions
- Shipping/pickup policies
- All sales final disclaimers
- Age restrictions

Go to Software Settings → Goals

Set internal fundraising goals for reference and reporting:

📊 Info: These are not visible to bidders but appear in your In Event Dashboard and reports.