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How To Use the RSVP Ticket Page

This article explains how to use ClickBid’s RSVP Ticket Page to manually enter ticket sales for guests paying by cash, check, or receiving discounted/complimentary tickets. It walks through how to process these offline sales, mark them as paid, and send receipts. You'll also learn how to re-enter or update a sale, including swapping placeholder emails after the event. This feature ensures accurate ticket tracking for guests who don’t use your public ticket page.

👥 What is the RSVP Ticket Page?

The RSVP Ticket Page allows you to enter ticket purchases on the admin side—perfect for completing purchases for guests who:

  • Paid via cash or check

  • Received a discount or complimentary tickets

  • Did not use the public ticket page

For example, if a guest mails in a check or receives free tickets, you can manually enter their sale through this page. This ensures the sale is logged properly, receipts are sent, and your records stay accurate.

Use the RSVP page to handle last-minute or offline payments without impacting your public ticket page settings.

⚙️ How to Enter an RSVP Ticket Sale

Follow these steps to manually enter ticket sales via the RSVP page:

  1. Go to Event Tickets > Enter RSVP Ticket.

    ticket page one

  2. The RSVP Ticket Page looks like your public ticket page, but with extra options:

    • Accepts cash or check payments, even if those aren't available on your public page.

    • Allows you to discount tickets manually.

    • Lets you sell tickets even if they are marked as sold out on your public page.

    • Shows all ticket types, even hidden ones.

    • Hides the Quantity Available field, regardless of your public settings.

This page is only visible to admins, making it perfect for back-end adjustments.

  1. Enter the ticket details and purchaser information.

    • If you don't want to email the purchaser yet, you can use a placeholder email (e.g., test@gmail.com) and change it later.

  2. Select the payment method: choose Cash or Check.

  3. Click Submit to process the sale.

 

✅ How to Mark an RSVP Sale as Paid

Once you've entered a ticket sale, you may need to manually mark it as paid:

  1. Go to Event Tickets > View Ticket Sales.

  2. Click on the green pencil icon to the left of your bidder's name

  3. Check the box labeled Paid?.

  4. Refresh your browser to see the update.

  5. You'll now see an RSVP tag next to the sale, along with a Paid status.

mark as paid

📧 How to Send or Resend an Email Receipt

If you need to send (or resend) the receipt to a guest:

  1. Go to Event Tickets > View Ticket Sales.

  2. Click the blue dropdown arrow next to the purchaser's name.

  3. Select the envelope icon to send the email receipt.

resend reciept

🔁 How to Re-Enter or Update a Ticket Sale (Cash/Check)

If you're re-entering a ticket sale or updating info (such as replacing a placeholder email):

  1. Enter the RSVP Ticket Sale as above.

  2. Use a placeholder email if you don’t want to email the purchaser immediately.

  3. Once the sale is entered, go to Event Tickets > View Ticket Sales.

  4. Use the blue dropdown arrow > Purchase Details to:

    • Mark as Paid

    • Update the purchaser’s correct email address.

  5. Save changes.

 

Be cautious when using placeholder emails—make sure to update them later to ensure guests receive event info.