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Legacy:📱 Text to Give Process for a Donor

⚠️Legacy features will be retired at the beginning of 2026. For more details on this change, click here.

Make it easy for your supporters to donate on the go! This guide walks through all the ways donors can access your Text to Give donation form—from texting a keyword, using a landing page, or scanning a QR code.

📲 Option 1: Texting a Keyword

This is the simplest way for donors to access your donation form.

✅ Steps for Donors:

  1. Text your custom keyword to 855-800-4975

    • Example: Text donor to 855-800-4975.

  2. If Text to Register is not enabled, donors will receive a message prompting them to reply with their donation amount.

    • Example reply: 250

  1. After replying, they’ll receive a link to your Text to Give donation page.

  1. Donor clicks the link and fills out:

    • Name

    • Phone Number

    • Click Submit Donation

  1. The next page will request:

    • Billing Address

    • Credit Card Information

  2. Once the donor clicks Submit Payment, they will see a confirmation screen and receive a receipt via email.

💡 Tip: You can enable or disable the Text to Register feature under:
Software Settings > Auction Settings > Bidder Settings

🌐 Option 2: Donating from the Landing Page

You can direct donors to your Landing Page, which includes a Donate button if enabled.

🧭 Steps for Donors:

  1. Ask the donor to visit your Landing Page using the link found under the Important Links section of your Home Page

    • This brings them to your organization's main Landing Page.

  2. Once there, donors click the Donate button in the navigation bar.

Tip: Not seeing the Donate button?
Go to: Software Settings > Landing Page Content > Page Settings, and turn Donate ON under Navigation Settings.

  1. Donors follow the prompts on the page to complete their gift.

 

🔗 Option 3: Using a Donation Link or QR Code

Make it easy to share your donation form via email, social media, print materials, or signage.

📎 Setup Instructions:

  1. Go to Donations/Text to Give > Settings

  2. Copy your Donation Link to share directly with supporters via text, email, or website.

  1. Click the link to download your Donation QR Code image.

  2. Right-click the image to save and print it on flyers, programs, or signage.

  3. Donors who scan the QR code will be taken directly to the donation form.