🔁 How to Run a Second Chance Auction in ClickBid
📝 What Is a Second Chance Auction?
A second chance auction allows you to extend bidding after your original auction has closed—perfect for:
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Re-engaging guests who missed the event
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Selling unsold items
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Raising additional funds post-event
📌 Info: Second chance auctions are common for virtual or hybrid events and can help maximize donor participation and final revenue.
📧 Step 1: Contact Your Account Manager
To begin:
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Email help@clickbidonline.com
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OR go to Training/Support → Request Support in your admin panel
Ask to extend your auction’s closing date so that you can reopen bidding.
⚠️ Note: This change must be made by the ClickBid support team.
💡 Pro Tip: Plan Ahead!
If you think you’ll want to run a second chance auction:
✅ Extend your event’s closing date before your main event happens.
This makes for a seamless transition and avoids confusion for bidders or volunteers.
🛠️ Step 2: Adjust Item Closing Times
Once your overall event close date has been updated by support:
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Go to Items → Manage Items
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Select all items (or specific ones you want to reopen)
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Scroll down and click Batch Update
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Choose Closing Time and Status
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Enter the new date/time when you want the second chance auction to end and choose the Active Status.
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Click Update Items
💡 Tip: Only update the closing date and status of correct items. Adjusting a previoiusly won item's status and closing date may result in miscommunication for winning bidders.
✅ Final Reminders
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You can reopen all items or just a select few
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Make sure to update marketing and donor communications
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Consider hiding items you don’t want to relist by placing those item's status to Invisible.
📌 Info: You can track new bidding activity and final winners just like you did in your original auction—no need to create a new event.