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Legacy:🎁 Accepting Item Donations

⚠️Legacy features will be retired at the beginning of 2026. For more details on this change, click here.

The Item Donation Form allows your supporters to submit auction items directly from your Landing Page, including images and descriptions. This guide walks you through adding the form to your event site and managing incoming donations.

🧱 Option 1: Add the Donation Form to Your Landing Page

You can embed the donation form into any Landing Page Section (A–D).

  1. Go to Software Settings

  2. Click Landing Page Content

  3. Choose a section to add the form to.

  4. Click Landing Page Shortcodes

  5. Select Item Donation Form from the list

You can add text above the form to promote donations:

"If you’re looking to donate an item for our auction, you’ve come to the right place! Simply fill out the form below, upload an image, and click ‘Submit Donation.’ It’s that easy!"

🔗 Option 2: Share the Donation Form Link

If you prefer sharing the form directly:

  1. Go to Items > Manage Donors

  2. Click Copy Form Link

This can be pasted into emails or social media for easy donor access.

📥 What Happens After a Submission

When someone submits an item:

  • It appears in Items > Manage Items

  • The Status is automatically set to Invisible

  • The Closing Time is set to your event’s closing date at 11:55 PM

You’ll need to activate and review each item.

🛠  Managing Submitted Items

  • Status: Change to Active to enable bidding

  • Closing Time: Adjust individually or via batch update

  • Starting Bid & Raise:

    • Defaults based on FMV (Fair Market Value)

    • Starting Bid: 10% of FMV

    • Bid Increments: 35% of FMV
      (Both round up to nearest $5)

  • Market Value: Must be entered manually (not pulled from the form)

  • Buy It Now: Add this value manually if needed

  • Images:

    • Up to 10 images supported per item

    • Reorder by clicking item > Image Details > Drag and Drop

The “Your Name” field on the form appears as "Donated by" on the bid app and preview page.

📧  Email Notifications

  • Admins receive:
    "You have a new item donation from your Landing Page"

  • Donors receive:
    A thank-you confirmation email

🧪  Test It Out

We recommend running a test submission:

  1. Fill out and submit the form yourself

  2. Review the item in Manage Items

  3. To remove it, click the item > scroll to bottom > Delete

🔍 Quick Reminders

  • ✔️ Form can be placed in any landing page section (A–D)

  • ✔️ Customize instructions above the shortcode

  • ✔️ Update status to Active to make items live

  • ✔️ Manually set Market Value, Buy It Now, and Bid Settings

  • ✔️ Donor and admin emails sent automatically

Don’t forget to activate submitted items! They won’t appear on the bidding site until the Status is changed to Active.