When your auction wraps up, bidders need a clear way to know they’ve won. ClickBid offers automatic alerts and easy ways for guests to check for themselves. Here’s how bidders will find out they’re the winning bidder and what you can do to ensure they don’t miss it.
📲 Automatic Winning Bid Texts
Bidders can automatically receive a text message letting them know they’ve won — making it easy for them to check out fast.
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Go to Software Settings.
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Select Auction Settings.
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Click the Payment tab.
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Ensure Send Winning Bid Text is enabled.
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This text message is sent automatically when the auction closes.
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You can customize the message to suit your event’s tone.
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Use the [p] shortcode in your message to link bidders directly to their payment screen.
The [p] shortcode automatically generates a personalized payment link for each bidder.
🛍️ Viewing Items in “My Items”
Bidders can also check their status directly on your auction site.
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From the bidding site menu, tap Menu.
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Select My Items.
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This page shows all items the bidder is actively bidding on, including any items they’ve won.
Encourage bidders to check My Items during the event to track their bidding activity in real time.
📱 Allowing Mobile Checkout
Let guests pay directly from their phones as soon as they win — no waiting required.
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Go to Software Settings.
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Select Auction Settings.
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Click the Payment tab.
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Turn on Allow Guests to Checkout from Phone.
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Once this is enabled, the red Pay! button will appear on the bidder’s phone.
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Clicking Pay! shows a list of all items the bidder has won and takes them through checkout.
Enabling mobile checkout speeds up your event’s payment process and improves guest satisfaction.