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As part of our continued commitment to improving your fundraising experience with ClickBid, we’re officially retiring the legacy features on December 31, 2025. This includes our older versions of our bidding site, landing page builder, ticket page, and other tools.
We’re transitioning all customers to our modernized and more powerful tools in Virtual Venue, which we launched in February 2025.
Key Dates
- Now - until December 31, 2025: Legacy features are available for events in 2025.
- January 1, 2026: All new and existing events will be transitioned to the newer features automatically. Events with dates in 2026 will automatically be created with the new features.
What Features Are Retiring
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Landing Page Content tab, landing page editor, sections A-D, and page format.
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Bidding Site: Older version of the bidding site, menu, and sponsor recognition
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Donations/Text-to-Give tab: Text-to-Give donations are now synced within donation items under Items > Manage Items.
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Auction Preview: You can now add auction items to your event page so guests can preview them and even start bidding if available for bidding. This makes it easier for bidders to explore and engage with your auction and creates a seamless login process.
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Older Ticket Page Design and Editor: The full-page scrolling ticket page layout has been replaced with a cleaner, step-by-step design that separates tickets, sponsorships, underwriting, and donation options for a better guest experience.
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Donation Form Embed Code: Donation forms have been re-designed for a cleaner, more streamlined process, and now can add custom questions! Legacy event’s donation form embed code will no longer work on January 1, 2026. Please copy the new code into your website to avoid downtime.
FAQ
Why are the legacy features being removed?
To focus on enhancing and supporting our new, more powerful, and user-friendly landing page builder, bidding site, and ticketing page. These updated tools offer a more modern experience and better performance for your fundraising efforts.When will legacy features be sunset?
January 1, 2026What happens if I don’t switch my events to the new features?
On January 1, 2026, all event and ticketing pages using legacy features will automatically transition to the new versions. Your images, items, bidders, tickets, and settings will carry over to the appropriate places in the new platform. After this date, all new events will be built using the new features only.When is the latest I can use the legacy features?
You may continue to use legacy features for events scheduled on or before December 31, 2025. Events taking place after December 31st, 2025, will automatically use the new features.Can I still copy old event data into a new event?
Yes! You can bring over information from legacy events into new events. This includes items, bidders, tickets, guests, and landing page content - all of which will transfer without issue.What will happen to my current donation form/campaign if using legacy features?
The embed code for the donation form will need to be replaced with the new embed code to ensure no complications or downtime. Donation Embed Instructions are under Items > Manage Items > Donation Item Settings. Click here to learn more.Will I be able to access my old event data?
Yes! All your data remains safe. You will be able to view all inactive event information. If you’d like to copy old event data to a new date, all your images, items, settings, bidders, guests, tickets, etc., will be transitioned to the new features.How can I get help during this transition?
Watch this video for instructions on how to make the transition and learn more from our team. We also offer written instructions on how to transition to the new features and additional questions you may have.