.png?height=120&name=clickbid_logo_22_mark%20(2).png){kind=logo}
In this article, read about:
- How to get your bidders into ClickBid
- What the function of Bidder numbers are
- How to reassign Bidder numbers
ClickBid software runs a check for bidders based on contact information. To avoid duplicate records, ensure contact information is also on file for bidders.
Self-Registered Bidders
When having your bidders register themselves on the landing page, bidder numbers are automatically assigned.
Under Software Settings > Auction Settings > Bidder Settings > Starting Bidder Number, you can specify a number that you would like the system to start assigning bidder numbers at. If you leave this setting blank, the software will start assigning bidder numbers at 100. (with the exception of the admin contact being assigned bidder number 90 at account creation).
Ticket Purchasers through ClickBid
When having your guest's purchase tickets through the landing page, there is a manual process to assign bidder numbers.
Under Event Tickets > Manage Guests >, Simply select all your guests (max 100 at a time). Then, scroll down to Batch Update where you can toggle the setting 'Make Bidder' and type to confirm and press update. This will automatically assign bidder numbers to your guests, starting at the next number available. ClickBid will start assigning bidder numbers at 100.
Mass Import Bidders
When uploading your bidders on the backend of ClickBid, you can specify bidder numbers for your bidders, or let ClickBid auto-generate those numbers for you.
Bidders > Manage Bidders > Mass Import Bidders, download the template. Copy and Paste your bidder information (first and last name, phone number, email, and bidder number if you have a specific requirement) and then upload the template back into ClickBid. The software will read the template and upload your bidders accordingly.
Batch Update Bidder Numbers
Under Bidders > Manage Bidders, you can select all of your bidders listed by clicking "Show All Entries" at the top of the page. Click the top toggle button and scroll all the way down to the bottom of the page. Use the batch update section to select Bidder Number and type in the first number you want your bidder numbers to start at. Click Update to change all numbers at once.
Reassigning Bidder Numbers
1. Under Bidders > Manage Bidders, you will notice when a bidder number is automatically assigned by ClickBid, the numbers will start from 100 and go up.
2. To change the bidder numbers with a batch update, click on the checkbox next to the bidders to update, and scroll down the page to Batch Update.
3. Input the new preferred starting bidder number and hit update. This will re-number each bidder starting from 500.
Are you looking to reassigning bidder numbers at check in? Follow this process:
Using the Butler> Bidder Lookup (check in / check out) type in the bidders first or last name, click on the black underlined portion of the name to view the details.
At the top of this page, there is a bidder number. You can change this bidder number by typing in the number you want. The system will check to see if that bidder number is available and change if so.
After adding all the correct information, phone number, email address, credit card information, click on the green COMPLETE Button in the top right corner.
The bidder will then receive a Welcome text message. That message can be edited under Software Settings > Auction Settings > Butler Settings. Remember to use your shortcode [u] to include the bidding link.