Frequently Asked Questions

• How to Change Event Dates*
• How Long are Links Valid For?*
• How to Preview the Bidding Site Prior to Event Opening*
• "Your Card Does Not Support This Type of Purchase" Error Message *
• The Connection is Not Private*
• What is the Best Browser to Use With The Software?*
• Links Not Live in A Text Message*
• The Use of Cookies*
• What is a Keyword?*
• Why is the "Register Now" Button Missing?*
• Insecure Connection Error Message*
• How do I open my Auction Earlier than the Start Date?*
• Why Can't I see My Images in ClickBid?*
• Screen Reader Assistance for Visually Impaired*
• Authentication and Password Security Policy
• What Versions of Apple/Safari Does Apple Support?