Butler Check Out Instructions

Go to Event Central >Butler or use cbo.io/butler and sign in using your keyword, username, and password.

• Use the butler to help guests check out and verify payment.
• Lookup bidder by either bidder number or name.
• When you find their name, look to the right to see if they have a checkout available. If they do, there will be a Red “Checkout!” button.
  
  

• Tap on the “Checkout!” button. Select payment type in the dropdown. Verify there is an email on file and then hit submit. Payment is processed and a receipt is sent to the email that was on file.

• To verify that payment was made either by the guest submitting on their phone or them seeing a volunteer at the checkout help table, you will again look the bidder up in the butler. They will now have a “Paid Items” button to the right of their name and no “Checkout!” button.

• Click on “Paid Items” and it will list everything they have paid for. If you have where items are located at your event (table name) it will also show here by the items.