- Help Center
- Bidders
- Manage Bidders
-
Log-In Information
-
Software Settings
-
Landing Page Content
-
Items
-
Bidders
-
Event Central
-
Butler
-
Ticket Page
-
EventStream
-
Pre-Event
-
Credit Cards and Merchant Info
-
Reports
-
Virtual Event Resources
-
Frequently Asked Questions
-
Integrations
-
Donations/Text-to-Give
-
Post Event
-
Fundraising Ideas
-
Recurring Donations
-
Renewal
-
Bidder Instructions
-
Removing Data
-
Organization Account
-
Onsite Support
Reassigning Bidder Numbers
Are you looking to reassign bidder numbers before your event?
1. Under Bidders > Manage Bidders, you will notice when a bidder number is automatically assigned by ClickBid, the numbers will start from 100 and go up.
2. To change the bidder numbers with a batch update, click on the checkbox next to the bidders to update, and scroll down the page to Batch Update.
3. Input the new preferred starting bidder number and hit update. This will re-number each bidder starting from 500.
Are you looking to reassigning bidder numbers at check in? Follow this process.
Using the Butler> Bidder Lookup (check in / check out) type in the bidders first or last name, click on the black underlined portion of the name to view the details.
At the top of this page, there is a bidder number. You can change this bidder number by typing in the number you want. The system will check to see if that bidder number is available and change if so.
After adding all the correct information, phone number, email address, credit card information, click on the green COMPLETE Button in the top right corner.
The bidder will then receive a Welcome text message. That message can be edited under Software Settings > Auction Settings > Butler Settings. Remember to use your shortcode [u] to include the bidding link.